Well I found the answer to one of the questions I posed:
RE: Software Motor Update Report at Chevy Dealer, produces a report, referencing codes. What do the codes mean?
I was able to access the website to find out:-Click here: TIS
For the Software Report for A11, when I selected "Complete History" it produced this report, (example attached)--which you can print (using Command P for MAC) Be sure your VIN code that you enter does not include any spaces when you copy/paste or it won't work!